> Delivery and payment

Delivery And Payment

This document regulates the rules under which Germania Mint Invest ("GMI") provides services related to the delivery of goods.

Within the described rules, the following terms mean:

  • Client – a party entering into a sales agreement with GMI, including employees or agents of the client.

  • Shipment – one or more packages containing valuable items sent by GMI at the same time to one destination or handed over to the client at the company's headquarters during personal collection.

  • Valuable items – products offered by GMI for sale made of precious metals, as well as circulating and collectible coins, for which GMI offers transport services.

  • Declared value – the actual value of goods in the shipment.

GMI offers the following delivery options:

  1. Personal collection of goods by the client – performed under EXW Jelenia Góra terms; GMI's responsibility for the shipment ends at the moment of physical handover of goods to the client at a designated location within GMI's premises.

  2. Shipping organized by the client (via any courier or transport company chosen by the client) – performed under EXW Jelenia Góra terms; GMI's responsibility for the shipment ends at the moment of physical handover of goods to the carrier chosen by the client at a designated location within GMI's premises.

  3. Uninsured shipping organized by GMI (via UPS, FedEx, TNT) – GMI's responsibility is determined by Incoterms CPT conditions.

    • The client must provide a written declaration regarding non-insurance.

  4. Insured shipping organized by GMI via UPS courier – GMI's responsibility and shipment insurance end upon delivery to the location specified by the client, in accordance with Incoterms DAP conditions.

  5. Convoy organized by GMI – convoy to a designated collection point; GMI's responsibility and shipment insurance end upon delivery to the location specified by the client.

Additional Rules:

  • Regardless of the chosen delivery method, it is the client's responsibility to handle import clearance and all associated costs and obligations. GMI is not liable for improper classification or errors in customs handling during import clearance.

  • Late delivery caused by intermediaries (couriers or transport companies) or customs/state authorities does not entitle the client to make claims, regardless of whether the shipment was insured or not.

  • In case of force majeure, GMI is not liable for shipments, regardless of their insurance status. Force majeure includes natural disasters, fires, strikes, government bans on imports and exports, wars, and other causes beyond GMI's control.

  • The client is responsible for providing accurate and correct shipping information. If incorrect information is provided by the client, GMI is not responsible for non-delivery or improper delivery of shipments. In such cases, the client also has no right to make insurance claims.

  • The maximum value of a single package in a shipment cannot exceed PLN 200,000.

  • The maximum value of a shipment in a convoy cannot exceed PLN 10,000,000.

For potential claims related to shipments, clients receiving shipments are required to:

  1. Sign an acknowledgment of receipt from the courier.

  2. Record video footage while opening the shipment.

  3. Compare the actual weight of goods with the weight stated on the shipping label.

  4. In case of visible damage to packages – note any damage on transfer documents/create a damage report with the courier.

  5. Secure package packaging (do not discard).

  6. Provide photographic documentation of discrepancies/damages.

  7. Immediately report any discrepancies or damages in shipments to GMI.

Terms, documents, and rules regarding complaints are included in the B2B Platform Regulations.

B. Rules Regarding Insured Shipments:

  1. Insurance covers valuable items.

  2. The shipment is insured for its full declared value based on accompanying sales documentation included in the shipment.

  3. Insurance expires upon receipt of the shipment by the client.

  4. Insurance does not constitute grounds for compensation claims related to lost profits.

  5. Claims related to loss or damage to valuable items must be submitted immediately but no later than within 3 business days from delivery; otherwise, claims will be considered expired.

  6. In case of claims related to loss or damage to valuable items, clients must provide GMI with all necessary information and evidence regarding losses reasonably required by GMI or its insurer to prove actual loss value.

  7. If a claim regarding non-delivery or damage is submitted by a client:

    • GMI commits to reviewing such claims within 30 calendar days from receiving a complete submission.

    • Upon positive resolution, compensation will be paid within an additional 10 calendar days.